Shops and online stores · Luxembourg
Someone who messages at night buys elsewhere by morning.
Your site can answer the delivery and returns questions that decide whether they wait.
The Same Five Questions, Every Week.
Your website does not answer them, so people phone to ask, or they do not ask at all. Here is one of them, answered.
- “Where is my order?” answered
- “Do you have this in a 38?”
- “How long do returns take?”
- “Do you deliver outside Luxembourg?”
- “Can I collect in store?”
Where is my order?
Orders placed before 14:00 go out the same day, and delivery in Luxembourg is the next working day. Give me your order number and I will pass it to the shop, so they can send you the tracking.
Answered by AI
Where you start
One Thing First, Then the Next.
One function goes live. It proves itself on your numbers. Then the next one.
- 01
Website Assistant
The questions that come in at 22:00, in French, German, English or Portuguese, answered from what your site already says. Fittings and collections booked in your Google Calendar, or the customer sent to the booking page you already use. One line of code, live in days.
From €500 to build, then from €299 a month
- 02
Get Found
Someone is looking for what you sell, on Google, on the map, or by asking an assistant which shop near them has it. Whether your name comes up there, measured and worked every month. Ads too, where they would pay back.
From €599 a month
- 03
Bringing Customers Back
The basket that was left behind, asked about once. The customers who stopped buying, asked back once, and every customer asked for a review after a purchase.
Talk to us
Build your demo
See it answer on your shop's site.
Give your shop's name, or your website. It reads what is public there and answers your customers' questions in those words.
- No credit card, and nothing to sign.
- Ready in 30 to 50 seconds.
- You keep your existing number.
The greeting is spoken by a virtual assistant, and its first sentence says so.
Your greeting appears here once you build it.
Nothing plays yet. Build the demo and the greeting arrives in this frame.
Build your demo
Building Your Demo
This takes 30 to 50 seconds. Stay on this page while it works.
Step 1 of 5. Reading your website.
- Reading your website
- Understanding your business
- Building the answers
- Choosing the voice
- Finishing up
This is taking longer than usual. You can keep waiting, or tell us where to send it and we will follow up with your demo.
Your demo
Your demo is ready
Your website could not be read. Sites block automated readers for ordinary reasons. What follows is a general demo rather than one built from your pages. The greeting is yours: it names your business. Onboarding is how it learns a business whose site it cannot read.
It answers in two places, from one knowledge bank.
The same assistant picks up your phone and answers on your website. Both read the same knowledge bank of your business, so a caller and a visitor are told the same thing.
When you are busy, and after you close
Press play to hear the greeting
The clip does not start on its own. Press play when you are ready.
- Your assistant
You will be speaking to an AI. Your browser will ask for the microphone.
It answers from your knowledge bank.
On your website, while you get on with the work
The same assistant, answering as a chat on your own pages. Website chat is part of Run.
No page to show.
- From your knowledge bank:
It answers from the same knowledge bank.
Talk to it
Ask it something out loud
The greeting and the chat above stay open, as long as you like. A spoken call runs on a paid line, so we ask who you are before we open it, and a person from Cadre may write back about what you heard.
Unlocked
The live call is open
Press Talk to your assistant on the phone above and ask it something. Your browser will ask for the microphone first.
Thank you
We have your details
Someone from Cadre will be in touch about what you heard. The spoken line could not be opened in this browser, so the greeting and the chat above are what there is for now.
One Knowledge Bank, Behind Both
Both answers come out of the same private bank of your business.
What it learned from your website
Read just now, with nothing asked of you.
Your website gave it little to read. Onboarding is where the rest comes from.
What onboarding adds
The things no website states. We put them in with you.
- Your prices, including the ones you do not publish.
- Your calendar, and the times that are really free.
- Your booking rules: how long a job takes, what needs a deposit, what you never book back to back.
- Who does what, so a caller reaches the right person.
- Where you draw the line: the calls you want put through, and the rest.
- The answers you give on the phone every day that appear nowhere on your site.
Recommended next move
We could not build it just now
Something went wrong on our side and the build did not finish. Sorry about that. Tell us your business and we will build the demo by hand and send it to you.
Nothing was built, so there is no greeting to play.
Hear it
Hear a call
An example call, recorded with a sample business.
The limits
What It Will Not Do.
- Never invents a price.
- Never promises a date you have not agreed.
- Never pretends to be a person.
- Never books outside your rules.
It says it is an AI in its first sentence, which meets the EU AI Act transparency rule that applies from August 2026, and your customers' data is stored in Europe.
What It Knows, and Where It Got It.
Your delivery and returns terms, your opening hours, the brands and sizes you carry, your prices, and the answers your team already gives. It is read from your own site and from what you add at setup. Outside that it says it does not know.
Questions.
A customer asks where their order is. What can it tell them?
It answers from the order and delivery information you give it. When the answer is not there, it says so and takes the details rather than naming a date.
What happens when someone wants to return an item?
It gives the returns policy you gave it, takes the order number and the reason, and passes the request to you. A late return or a goodwill exception comes to you as a message.
Does it know what is in stock?
Only what you have told it. If your stock list can be connected at setup it answers from that; where it is not, it takes the request and says the shop will confirm.
Can it take a payment?
No. It answers, books and takes details. Payment stays on your own checkout.
Who answers when it cannot?
You do. It says so and hands over the whole conversation, so the order is not explained twice.