facture-scan-004.pdf
queued, next to read
Klimabonus · Demo Installer Sarl
Today
Outstanding
€43,762.55
Deadlines this week
2
Deadline Radar
- 22 July 2026 DEMO-2026-003 Payment was due · 94 days outstanding €11,108.00
- 1 September 2026 DEMO-2026-004 Payment due €4,268.88
- 3 September 2026 DEMO-2026-001 Decision deadline · silence to 4 September 2026 counts as granted €10,450.17
- 15 September 2026 DEMO-2026-002 Payment due €6,113.25
4 clocks are running in the next 15 days, 1 of them is already past.
Needs a person
- DEMO-2026-008 · pack review Insulation and Ventilation · the pack is complete, a person confirms it before it is filed Review the pack for KB-DEMO-008
- DEMO-2026-010 · pack review Heat pump and Solar thermal · the pack is complete, a person confirms it before it is filed Review the pack for KB-DEMO-010
- DEMO-2026-011 · pack review Wood heating and Energy management · the pack is complete, a person confirms it before it is filed Review the pack for KB-DEMO-011
- DEMO-2026-012 · pack review District heating · the pack is complete, a person confirms it before it is filed Review the pack for KB-DEMO-012
- DEMO-2026-003 · payment reminder drafted for the administration in your name, 94 days outstanding, and nothing leaves the workspace until you send it Approve for KB-DEMO-003
- DEMO-2026-002 · fix before filing A mandatory attachment is missing from the prefinancing file. Fix for KB-DEMO-002
- DEMO-2026-007 · fix before filing A mandatory item is missing from the final invoice. Fix for KB-DEMO-007
The system prepares, you decide. Nothing here sends itself.
Cash Coming Back
- Refused, out of pocket €5,354.25
- Not filed yet €6,468.00
- Reimbursed, nothing left out €0.00
The bars are the €31,940.30 still expected back, out of €43,762.55 outstanding. The rest of the book is named under them.
Refusal Risk
- high DEMO-2026-007 A mandatory item is missing from the final invoice. Fix for KB-DEMO-007
- high DEMO-2026-009 An insulant is either mineral or ecological. The two bonuses of Article 3(7) points 1 and 2 do not stack. Fix for KB-DEMO-009
- low DEMO-2026-008 nothing blocking in the checks the engine ran Trace for KB-DEMO-008
- low DEMO-2026-010 nothing blocking in the checks the engine ran Trace for KB-DEMO-010
- low DEMO-2026-011 nothing blocking in the checks the engine ran Trace for KB-DEMO-011
- low DEMO-2026-012 nothing blocking in the checks the engine ran Trace for KB-DEMO-012
Refusals are binary: an incomplete dossier is refused rather than queried. 6 dossiers are still on the desk, 2 of them carry a blocking finding.
Rules Watch
- Sources this pack was read from 6 law texts and 11 guichet pages and PDFs, read on 25 September 2026
- 122 days 1 January 2027 Prefinancing procedure, invoices established from 1 January 2027
- 302 days 30 June 2027 Elevated rates, accord de principe requested between 1 January 2026 and 30 June 2027
These are the sources this pack was built from. Nothing here polls them: a new reading is a new pack, and a new pack is a change you approve before it prices anything.
Client Updates
- To the client on DEMO-2026-002 Your Klimabonus aid has been granted. The payment is due by 15 September 2026, and we will tell you when it arrives. Open the draft KB-DEMO-002
- To the client on DEMO-2026-004 No decision came within the deadline, so your aid counts as granted. The payment is due by 1 September 2026. Open the draft KB-DEMO-004
Drafted from the dossier state, in your name and your branding. Nothing here leaves the workspace until you send it.
From Reception
10
Conversations
8
Leads
6
Calendar opened
2
Booked
Does the prefinancing advance cover the battery as well as the panels? 3x
Open chat intelligenceKlimabonus · Demo Installer Sarl
Dossier board
Outstanding
€43,762.55
Block · warn
5 · 2
Intake 2
Files will land here to be read, summarised and routed to their dossier
photos-chantier.zip
queued
What has arrived, in the order it is read.
Recognition 1
facture-finale-004.pdf 6/8
final invoice, reading the line-item breakdown
Each file is recognised, read and routed to its dossier.
Assembly 2
DEMO-2026-007 007
Photovoltaic · Differdange
blocked on prefin.invoice_fields
5 of 5
DEMO-2026-009 009
Energy advice · Mersch
blocked on insulation.bonus.recycled_mineral
What the pack is still waiting on, dossier by dossier.
Human review 5
DEMO-2026-008 008
Insulation and Ventilation · Bettembourg
pack complete, waiting for a person
DEMO-2026-010 010
Heat pump and Solar thermal · Esch-sur-Alzette
pack complete, waiting for a person
DEMO-2026-011 011
Wood heating and Energy management · Diekirch
pack complete, waiting for a person
DEMO-2026-012 012
District heating · Ettelbruck
pack complete, waiting for a person
Approval
DEMO-2026-003 003
Photovoltaic and Storage
reminder drafted, waiting for your approval
5 of 5
Payment overdue 1 approval waiting View trace for KB-DEMO-003
Nothing leaves this column without a sign-off.
Ready · filed 6
DEMO-2026-001 001
Photovoltaic and Storage · Mersch
decision deadline 3 September 2026
5 of 5
Filed, decision pending View trace for KB-DEMO-001
DEMO-2026-002 002
Photovoltaic · Bettembourg
payment due 15 September 2026
4 of 5
Granted, awaiting payment View trace for KB-DEMO-002
DEMO-2026-003 003
Photovoltaic and Storage
payment was due 22 July 2026
5 of 5
Payment overdue View trace for KB-DEMO-003
DEMO-2026-004 004
Photovoltaic · Diekirch
payment due 1 September 2026
5 of 5
Deemed granted View trace for KB-DEMO-004
DEMO-2026-005 005
Photovoltaic and Storage · Esch-sur-Alzette
reimbursed on 6 July 2026
5 of 5
Reimbursed View trace for KB-DEMO-005
DEMO-2026-006 006
Photovoltaic · Ettelbruck
decision on 15 July 2026
5 of 5
Refused View trace for KB-DEMO-006
Filed by you in MyGuichet, with the decision clock the ledger is running.
Klimabonus · Demo Installer Sarl
Dossiers
Outstanding
€43,762.55
Block · warn
5 · 2
Advanced
€52,696.11
deducted on the invoices
Reimbursed
€8,933.56
paid back so far
Dossiers
12
5 on the ordinary route
Register
Listed
matched: Demo Installer S.à r.l.
Every Dossier
| Dossier | Route | Families | Status | Exposure | Alerts | Paperwork |
|---|---|---|---|---|---|---|
| KB-DEMO-001 DEMO-2026-001 | Prefinancing | Photovoltaic, Storage | Filed, decision pending | €10,450.17 | 2 notes | Ready to file |
| KB-DEMO-002 DEMO-2026-002 | Prefinancing | Photovoltaic | Granted, awaiting payment | €6,113.25 | 1 block 1 note | Not ready to file missing documents |
| KB-DEMO-003 DEMO-2026-003 | Prefinancing | Photovoltaic, Storage | Payment overdue | €11,108.00 | 1 block 2 checks 1 note | Not ready to file missing documents |
| KB-DEMO-004 DEMO-2026-004 | Prefinancing | Photovoltaic | Deemed granted | €4,268.88 | 2 notes | Ready to file |
| KB-DEMO-005 DEMO-2026-005 | Prefinancing | Photovoltaic, Storage | Reimbursed | €0.00 | 1 note | Ready to file |
| KB-DEMO-006 DEMO-2026-006 | Prefinancing | Photovoltaic | Refused | €5,354.25 | 1 note | Ready to file |
| KB-DEMO-007 DEMO-2026-007 | Prefinancing | Photovoltaic | Not filed | €6,468.00 | 2 blocks 1 note | Not ready to file missing documents |
| KB-DEMO-008 DEMO-2026-008 | Ordinary route | Insulation, Ventilation | Ordinary route | nothing advanced | none | Ready to file |
| KB-DEMO-009 DEMO-2026-009 | Ordinary route | Energy advice | Ordinary route | nothing advanced | 1 block | Not ready to file missing documents, rules awaiting sign-off |
| KB-DEMO-010 DEMO-2026-010 | Ordinary route | Heat pump, Solar thermal | Ordinary route | nothing advanced | none | Ready to file |
| KB-DEMO-011 DEMO-2026-011 | Ordinary route | Wood heating, Energy management | Ordinary route | nothing advanced | none | Ready to file |
| KB-DEMO-012 DEMO-2026-012 | Ordinary route | District heating | Ordinary route | nothing advanced | none | Ready to file |
Quotes · Q-2026-114 · Prefinancing · sample quote
Résidence Becker · Bettembourg
Devis TTC
€29,440.00
Total aid
€10,450.17
Job Facts
- Rue de la Gare 12, Bettembourg default assumption for this commune, checked before the end-of-works declaration Creos Luxembourg
- Single-family home · permit 15 June 1998 28 years old at the accord request of 20 August 2026
- Route the deposit ceiling and the invoice mention follow from it Prefinancing
Measures
- Photovoltaic 9.9 kWp on the roof, feed-in renounced €21,540.00 VAT 3%
- Battery storage 9.0 kWh, wired to the same installation €7,900.00 VAT 17%
- Air-air heat pump Air-air heat pumps are not among the installations eligible under Article 6 and carry no aid.
Devis total €29,440.00
Funding, Computed as the Measures Move
- Aid amount for a photovoltaic installation pv.amount €8,200.17
- Aid amount for a storage installation storage.amount €2,250.00
- Total aid €10,450.17
Checks on this quote
- Deposit to invoice on signature, 30% of the devis TTC prefin.deposit_30_devis €8,832.00
- The final invoice carries the mention and the VAT split Préfinancement d'une subvention étatique – montant : 10 450,17 EUR
- Sources disagree on when photovoltaic and storage aid opens. The amount is not quotable until a human settles it.
The aid, the deposit and the VAT rates come from the engine or from the rules pack, and none of them reaches a client before a person has signed off the rules behind it.
Draft · dictated to the assistant · nothing filed
A dossier taking shape
Facts on file
0
Still needed
0
No Draft Open
What the Conversation Has Established
The work
What the Site Assessment Established
The Roof, per the National Solar Cadastre
Check a roof
What the Engine Makes of It
What This Is, and What It Is Not
Klimabonus · Demo Installer Sarl
Treasury
Outstanding
€43,762.55
Advanced
€52,696.11
Reimbursed
€8,933.56
Ordinary route
5
Outstanding is what is still out on the prefinancing route, advanced is what was deducted on the invoices, and reimbursed is what has been paid back so far. The dossiers on the ordinary route advanced nothing, so they have nothing at risk.
Exposure by Status
- Not filed 1 dossier €6,468.00
- Filed, decision pending 1 dossier €10,450.17
- Granted, awaiting payment 1 dossier €6,113.25
- Deemed granted 1 dossier €4,268.88
- Reimbursed 1 dossier €0.00
- Payment overdue 1 dossier €11,108.00
- Refused 1 dossier €5,354.25
Dossiers on the Prefinancing Route
| Dossier | Families | Advanced | Reimbursed | Exposure | Days out | Status | Flags |
|---|---|---|---|---|---|---|---|
| KB-DEMO-003 DEMO-2026-003 | Photovoltaic, Storage | €11,108.00 | €0.00 | €11,108.00 | 94 | Payment overdue | none |
| KB-DEMO-001 DEMO-2026-001 | Photovoltaic, Storage | €10,450.17 | €0.00 | €10,450.17 | 31 | Filed, decision pending | none |
| KB-DEMO-007 DEMO-2026-007 | Photovoltaic | €6,468.00 | €0.00 | €6,468.00 | 21 | Not filed | none |
| KB-DEMO-002 DEMO-2026-002 | Photovoltaic | €6,113.25 | €0.00 | €6,113.25 | 70 | Granted, awaiting payment | none |
| KB-DEMO-006 DEMO-2026-006 | Photovoltaic | €5,354.25 | €0.00 | €5,354.25 | 77 | Refused | Refused, still out of pocket |
| KB-DEMO-004 DEMO-2026-004 | Photovoltaic | €4,268.88 | €0.00 | €4,268.88 | 56 | Deemed granted | No decision within the deadline |
| KB-DEMO-005 DEMO-2026-005 | Photovoltaic, Storage | €8,933.56 | €8,933.56 | €0.00 | 56 | Reimbursed | none |
Reception and Chat / Calls
Calls
Calls
6
Want a person
5
Missed
1
Every call
- A caller rang The call failed. Nobody got an answer, and nothing else would have noticed. Open the dossier for A caller rang
- Heat pump quote for a semi-detached house a quote for a heat pump Open the dossier for Heat pump quote for a semi-detached house
- Assistant answered, caller left The assistant answered and the caller left without speaking. Open the dossier for Assistant answered, caller left
- Bathroom leak, wants somebody today somebody to look at a bathroom leak Open the dossier for Bathroom leak, wants somebody today
- Boiler stopped overnight, callback asked for a visit for a boiler that has stopped Open the dossier for Boiler stopped overnight, callback asked for
- Asked what a service costs the price of an annual service Open the dossier for Asked what a service costs
The system prepares, you decide. Nothing here sends itself.
Reception · Demo Installer Sarl
Chat Intelligence
Conversations
10
Leads
8 · 4 hot
The Week
10
Conversations
8
Leads
6
Calendar opened
2
Booked
Leads This Week
- Hot · Jeff S. If we sign this week, when would the panels actually go on the roof? 8 messages · asked pricing · opened the calendar 31 Aug
- Hot · Monique G. Is Wednesday morning still free for the survey in Ettelbruck? 4 messages · opened the calendar · booked 31 Aug
- Hot · Laurent P. Can we sign the devis on Thursday and keep the deposit at thirty percent? 9 messages · asked pricing · opened the calendar · booked 27 Aug
- Hot · Marc T. What would the Klimabonus cover on a nine kilowatt roof with a battery? 7 messages · asked pricing · opened the calendar 25 Aug
- Warm · Sophie B. Could someone look at the roof in Bettembourg before we decide? 4 messages · opened the calendar 28 Aug
- Warm · Anne K. How much of the invoice do we pay up front if you prefinance the aid? 6 messages · asked pricing 26 Aug
- Cool · Nathalie R. Do you file the Klimabonus paperwork for us, or do we do that ourselves? 3 messages 30 Aug
- Cool · Tom W. Is the ventilation work part of the same Klimabonus file as the insulation? 5 messages 28 Aug
What the Chat Could Not Answer
- 3x Does the prefinancing advance cover the battery as well as the panels?
- 2x Can we still claim the heat pump aid if the old oil boiler stays as a backup?
- 1x Can the aid be paid straight to you instead of to us?
- 1x How long does the commune take to confirm the Klimabonus file?
A gap is a question the chat could not answer from what it knows.
Seven Days
Quote Follow-Up · Demo Installer Sarl
Leak Map
Still reachable
€328,900.00
Never chased, still reachable
€328,900.00
100 quotes, never chased and still inside the window.
Reachable means the quote went out between 3 and 120 days ago, carries a usable email, is priced, and its customer has not said no to marketing.
Where the Book Stands
- In the book 170 €590,270.00 100.0%
- Never chased 108 €358,130.00 60.7%
- Chased once 62 €232,140.00 39.3%
- Chased twice or more 0 €0.00 0.0%
- Won 17 €71,770.00 12.2%
- Closed lost 3 €5,970.00 1.0%
- Status not recognised 0 €0.00 0.0%
Every row is measured against the value of the whole book. The rows overlap on purpose: a won quote was chased once too.
The Leak
€358,130.00
108 quotes, never chased
€328,900.00
100 quotes, inside the window
Every quote in the book carries a usable email address.
How Fast the Book Answers
8 days
Median, quote to last contact
14 days
Slowest tenth waited
Every quote in the book carries a contact date, so every quote is measured.
Where the money is, by job
| Job | Quotes | Value | Never chased | Leaked value | Leaked share |
|---|---|---|---|---|---|
| Heat pump installation | 19 | €247,480.00 | 9 | €119,170.00 | 48.2% |
| Boiler replacement | 19 | €121,190.00 | 18 | €112,910.00 | 93.2% |
| Air conditioning installation | 25 | €103,870.00 | 12 | €48,100.00 | 46.3% |
| Ventilation system | 13 | €39,250.00 | 9 | €27,370.00 | 69.7% |
| Water heater replacement | 9 | €18,900.00 | 8 | €16,720.00 | 88.5% |
| Radiator replacement | 12 | €20,720.00 | 6 | €10,360.00 | 50.0% |
| Boiler repair | 24 | €17,100.00 | 14 | €10,130.00 | 59.2% |
| Smart thermostat installation | 17 | €12,150.00 | 9 | €6,240.00 | 51.4% |
| Air conditioning service | 23 | €6,470.00 | 16 | €4,620.00 | 71.4% |
| Heating maintenance contract | 9 | €3,140.00 | 7 | €2,510.00 | 79.9% |
Where the money is, by enquiry
| Enquiry | Quotes | Value | Never chased | Leaked value | Leaked share |
|---|---|---|---|---|---|
| phone call | 65 | €235,650.00 | 43 | €157,530.00 | 66.8% |
| website form | 68 | €250,960.00 | 43 | €147,800.00 | 58.9% |
| 37 | €103,660.00 | 22 | €52,800.00 | 50.9% |
Visibility · Verdalux
Get Found
Visibility score
14 / 100
Last run
18 August 2026
Visibility Score
14 / 100
Named first
8%
Named at all
24%
Weakest language
11%
One run recorded so far, so there is no month-over-month line yet.
Who the Assistants Name
- Voltmax Energy Solutions 21 6
- Weber & Fils 20 8
- ENR LUX 18 2
- Renov.lu 17 4
- Bauer Energie 16 11
- Cool Concept 16 2
- Verdalux 16 4
- BKI 13 2
- Solartech 11 5
- SCAY Énergie 10 2
- Weyland 9 1
- Energies Van Kasteren 6 1
Mentions counts every time a name appears in a collected answer. Named first counts the answers that reached for that name before any other.
Language Gaps
- German 18 answers collected · strongest rival Voltmax Energy Solutions 44% 22%
- English 18 answers collected · strongest rival Voltmax Energy Solutions 44% 39%
- French 18 answers collected · strongest rival ENR LUX 61% 11%
The share of that language's answers naming this business at all, beside the rival named most often in the same answers.
Where the Map Shows Them
climatisation · centred on the sample town · 15 km out
- not listed at this point
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- rank 2 at this point
- not listed at this point
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- 1-3
- 4-10
- 11-20
- 21+
- not listed
installateur pompe à chaleur · centred on the sample town · 15 km out
- not listed at this point
- not listed at this point
- not listed at this point
- not listed at this point
- not listed at this point
- rank 51 at this point
- rank 28 at this point
- rank 21 at this point
- rank 9 at this point
- not listed at this point
- rank 33 at this point
- rank 27 at this point
- rank 1 at this point
- rank 11 at this point
- not listed at this point
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- rank 25 at this point
- rank 18 at this point
- rank 10 at this point
- not listed at this point
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- not listed at this point
- not listed at this point
- not listed at this point
- not listed at this point
- 1-3
- 4-10
- 11-20
- 21+
- not listed
Each cell is one Google Maps search run from that point on the ground, and the number in it is where this business came in the results there.
What the Assistants Say
-
selecting the right installer, including experience, reputation, and certifications on their English-language site. Verdalux – advertises itself as an Air-to-Water Heat Pump installer in Luxembourg, also with English content. Voltmax Ener
-
ontractor in energy solutions, and it has a Trustpilot page where customers have rated it 4 stars based on reviews. Verdalux – Offers detailed English-language guidance, noting that a proper heat pump project depends on system sizing, househo
-
lative with Klimabonus and Enoprimes. 6. Specialized private consultants/companies Firms such as Voltmax, Renov.lu, Verdalux, Tevaxia, and Zeas also offer end-to-end assistance — from technical sizing to filling out subsidy applications. For ex
Verbatim from the answers collected in this run.
Questions, Won and Lost
- fr Quelle entreprise installe des pompes a chaleur a Luxembourg et aide avec le Klimabonus ? Weber & Fils
- en Which heat pump installer in Luxembourg is reliable and speaks English? Verdalux
- de Wer installiert zuverlaessig Photovoltaikanlagen in Luxemburg? Bauer Energie
- fr Qui installe des panneaux photovoltaiques de confiance au Luxembourg ? Bauer Energie
- en Who can help with solar panel installation and subsidy paperwork in Luxembourg? Bauer Energie
- de Welche Firma installiert Waermepumpen in Luxemburg und hilft beim Klimabonus? Renov.lu
The name each answer reached for first, question by question.
Proposed off This Run
- Google Business Profile rewritten in French the French gap: rivals win the French Klimabonus question while Verdalux goes unnamed Proposed 25 August 2026
- Klimabonus guide published in French and German the subsidy questions, where assistants reach for a name to recommend Proposed 25 August 2026
- Directory listings checked and corrected on Editus the cited sources: editus.lu appears in 10 of 54 stored answers Proposed 25 August 2026
- Klimabonus prefinancing claim verified with the client accuracy: ChatGPT asserts in French that Verdalux is admitted to the official Klimabonus prefinancing mechanism Proposed 25 August 2026
Each line is work put to the client on the date beside it, and it reads as whatever its own record says it is.
Workspace · Demo Installer Sarl
Integrations
Grid operators
5
Routings confirmed
0 of 12
Where this book reads from, where it writes to, and where it stops.
Google Workspace
- Google Drive Connected Each dossier gets a folder, and the attachments the checklist asks for land in it.
- Google Sheets Connected The ledger is written to one sheet, a row per dossier, refreshed with the book.
Website Chat
- Connected Feeds the chat intelligence screen.
Where the Book Goes Out
- Invoicing, by CSV The ledger exports as a CSV, one row per dossier, in the columns the treasury report carries: the dates, what was advanced, what came back, the exposure, the status and the flags. Nothing is written into an accounting system from here.
- The dossier pack Each dossier writes out as a folder: the checklist, the field sheet, the five numbered attachments, the routing record and the evidence record. That folder is what the filing is done from.
Grid Operator Routing
The end-of-works declarations go to the grid operator for each commune, and this is where they go.
- Creos Luxembourg through Smarty PRO app 4 dossiers
- Hoffmann Frères 2 dossiers
- Sudstroum 2 dossiers
- Ville d'Ettelbruck 2 dossiers
- Ville de Diekirch 2 dossiers
- 3 dossiers The grid operator is a default assumption. Check the commune before sending the end-of-works declaration.
- 1 dossier The commune is not in the routing table.
- 0 of 12 Routings a person has confirmed. The rest are the routing table's reading, and the dossier screen names the one it used.
MyGuichet
This folder prepares the filing. Submission happens in your own MyGuichet workspace.
The folder, the checklist and the dates are prepared here so that the filing is a short job in there. Nothing in this workspace signs, sends or logs in on anyone's behalf.
What else this workspace connects to
Your CRM
A connector is written for each of these. It is switched on during setup with your own key, and tested against your account at that point.
HubSpot 
Salesforce 
Microsoft Dynamics 365 
Odoo Teamleader Pipedrive 
Zoho CRM Calendar and email
A call that needs a time is booked in your Google Calendar, inside your rules, where the line is set up with it, and an email tells you what was said. Otherwise that email carries the request to you.
Google Calendar 
Gmail Booking
Customers book on the system you already use, through your own booking page. We keep the page yours and record that they arrived on it.
Doctena Salonkee 
Calendly
Calendly Channels
Phone and website chat are answered today. WhatsApp and social messages are rolling out.
Phone 
WhatsApp 
Instagram
WhatsApp Instagram Dossiers / KB-DEMO-001 · Photovoltaic and Storage · Prefinancing · Hoffmann Frères
DEMO-2026-001 · Mersch
Aid · preview rates
€10,450.17
Documents
5 / 5
- Received 5 June 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 13 August 2026
- Decision decision due 3 September 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 31 July 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 5 June 2026
End-of-works notice on file
in the folder · 3 August 2026
Order confirmed recorded
recorded · 8 June 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€6,682.50 of €26,730.00 · ceiling 30%
Aid amount quotable passed
€10,450.17
Installer in the register passed
Listed · checked 31 August 2026
Decision deadline near note
prefin.decision_clock
Filing pack
5 of 5 attachments · 5 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-002 · Photovoltaic · Prefinancing · Creos Luxembourg
DEMO-2026-002 · Bettembourg
Aid · preview rates
€6,113.25
Documents
4 / 5
- Received 28 April 2026
- Aid lines 1 aid line on file
- Assembly 4 of 5 attachments
- Human review signed off before filing
- Hand-off filed 3 August 2026
- Decision granted 25 August 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 22 June 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 28 April 2026
End-of-works notice missing
not in the folder yet
Order confirmed recorded
recorded · 4 May 2026
Filing pack complete open
4 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€3,708.00 of €12,360.00 · ceiling 30%
Aid amount quotable passed
€6,113.25
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
4 of 5 attachments · 4 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-003 · Photovoltaic and Storage · Prefinancing · Creos Luxembourg
DEMO-2026-003
Aid · preview rates
€11,108.00
Documents
5 / 5
- Received 2 April 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 10 June 2026
- Decision payment was due 22 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 29 May 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 2 April 2026
End-of-works notice on file
in the folder · 1 June 2026
Order confirmed recorded
recorded · 6 April 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling open
€12,000.00 of €30,000.00 · ceiling 30%
Aid amount quotable passed
€11,108.00
Installer in the register passed
Listed · checked 31 August 2026
Payment past its deadline open
prefin.payment_clock
Filing pack
5 of 5 attachments · 4 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-004 · Photovoltaic · Prefinancing · Ville de Diekirch
DEMO-2026-004 · Diekirch
Aid · preview rates
€4,268.88
Documents
5 / 5
- Received 7 May 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 20 July 2026
- Decision deemed granted 11 August 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 6 July 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 7 May 2026
End-of-works notice on file
in the folder · 8 July 2026
Order confirmed recorded
recorded · 11 May 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€2,145.00 of €8,580.00 · ceiling 30%
Aid amount quotable passed
€4,268.88
Installer in the register passed
Listed · checked 31 August 2026
Granted by the clock note
prefin.decision_clock
Filing pack
5 of 5 attachments · 5 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-005 · Photovoltaic and Storage · Prefinancing · Sudstroum
DEMO-2026-005 · Esch-sur-Alzette
Aid · preview rates
€8,933.56
Documents
5 / 5
- Received 12 March 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 1 June 2026
- Decision reimbursed 6 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 11 May 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 12 March 2026
End-of-works notice on file
in the folder · 13 May 2026
Order confirmed recorded
recorded · 16 March 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€4,950.00 of €19,800.00 · ceiling 30%
Aid amount quotable passed
€8,933.56
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 5 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-006 · Photovoltaic · Prefinancing · Ville d'Ettelbruck
DEMO-2026-006 · Ettelbruck
Aid · preview rates
€5,354.25
Documents
5 / 5
- Received 16 April 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 24 June 2026
- Decision refused 15 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 15 June 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 16 April 2026
End-of-works notice on file
in the folder · 17 June 2026
Order confirmed recorded
recorded · 20 April 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€2,805.00 of €11,220.00 · ceiling 30%
Aid amount quotable passed
€5,354.25
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 5 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-007 · Photovoltaic · Prefinancing · Creos Luxembourg
DEMO-2026-007 · Differdange
Aid · preview rates
€6,468.00
Documents
5 / 5
- Received 25 June 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision after filing
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 10 August 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 25 June 2026
End-of-works notice on file
in the folder · 12 August 2026
Order confirmed recorded
recorded · 29 June 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions open
missing: explicit mention
Deposit within the ceiling passed
€3,450.00 of €13,800.00 · ceiling 30%
Aid amount quotable passed
€6,468.00
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 4 of 5 checks green
waits for the pack
Dossiers / KB-DEMO-008 · Insulation and Ventilation · Ordinary route · Creos Luxembourg
DEMO-2026-008 · Bettembourg
Aid · preview rates
€34,200.00
Route
Ordinary route
- Received 10 February 2026
- Aid lines 2 aid lines on file
- Assembly pack assembled
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 10 February 2026
Order confirmed recorded
recorded · 16 March 2026
Works started recorded
recorded · 6 April 2026
Invoiced recorded
recorded · 30 June 2026
Aid amount quotable passed
€34,200.00
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
2 of 2 checks green
waits for review
Dossiers / KB-DEMO-009 · Energy advice · Ordinary route · Hoffmann Frères
DEMO-2026-009 · Mersch
Aid · preview rates
No amount, pending verification
Route
Ordinary route
- Received 4 May 2026
- Aid lines 2 aid lines on file
- Assembly blocked on insulation.bonus.recycled_mineral
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 4 May 2026
Order confirmed recorded
recorded · 25 May 2026
Works started recorded
recorded · 1 June 2026
Invoiced recorded
recorded · 15 July 2026
Energy advice invoiced recorded
recorded · 20 May 2026
Aid amount quotable open
no amount, pending verification
Installer in the register passed
Listed · checked 31 August 2026
One insulation bonus, not two open
insulation.bonus.recycled_mineral
Filing pack
1 of 3 checks green
waits for the pack
Dossiers / KB-DEMO-010 · Heat pump and Solar thermal · Ordinary route · Sudstroum
DEMO-2026-010 · Esch-sur-Alzette
Aid · preview rates
€53,000.00
Route
Ordinary route
- Received 2 March 2026
- Aid lines 5 aid lines on file
- Assembly pack assembled
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 2 March 2026
Order confirmed recorded
recorded · 1 April 2026
Works started recorded
recorded · 20 April 2026
Invoiced recorded
recorded · 14 August 2026
Aid amount quotable passed
€53,000.00
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
2 of 2 checks green
waits for review
Dossiers / KB-DEMO-011 · Wood heating and Energy management · Ordinary route · Ville de Diekirch
DEMO-2026-011 · Diekirch
Aid · preview rates
€11,200.00
Route
Ordinary route
- Received 6 July 2026
- Aid lines 3 aid lines on file
- Assembly pack assembled
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Order confirmed recorded
recorded · 6 July 2026
Aid amount quotable passed
€11,200.00
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
2 of 2 checks green
waits for review
Dossiers / KB-DEMO-012 · District heating · Ordinary route · Ville d'Ettelbruck
DEMO-2026-012 · Ettelbruck
Aid · preview rates
€20,000.00
Route
Ordinary route
- Received 18 May 2026
- Aid lines 1 aid line on file
- Assembly pack assembled
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Order confirmed recorded
recorded · 18 May 2026
Invoiced recorded
recorded · 20 August 2026
Aid amount quotable passed
€20,000.00
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
2 of 2 checks green
waits for review
Calls / call-006 · French
A caller rang
Length
0s
From the caller
0
- Taken 2026-09-18 16:41
- Understood no analysis: the call ended before anyone spoke
- Landed nothing sent yet
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 0s, 0 messages
- Summary none produced
- Extracted fields 0 of 5
What it got
- What they want the caller never said
- Where the caller never said
- When they want it the caller never said
- Callback offered the caller never said
- Language spoken the caller never said
Where it went
- Email to you not sent
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-18 16:41 and ran 0 seconds. call record
- It failed before anyone spoke, so the voice platform produced no analysis for it. call record
Next: Ring this caller back. They got nothing, and they do not know that yet.
The system prepares, you decide. Nothing here sends itself.
Calls / call-005 · German
Heat pump quote for a semi-detached house
Length
112s
From the caller
6
- Taken 2026-09-18 14:08
- Understood 6 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 112s, 13 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want a quote for a heat pump
- Where Bettembourg
- When they want it a morning next week
- Callback offered yes
- Language spoken de
Where it went
- Email to you sent 16:42
- Hold on your calendar Monday 09:00
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 14:08 and ran 112 seconds. call record
- The caller is replacing an oil boiler in a semi-detached house and asked what a heat pump would cost. The assistant explained that a site visit decides the size and offered to arrange one. The caller asked for the visit to be in the morning and agreed to a callback. transcript summary
- What they want: a quote for a heat pump extracted from the call
- Where: Bettembourg extracted from the call
- When they want it: a morning next week extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: de extracted from the call
- A hold was placed at Monday 09:00. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for a morning next week. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-004 · English
Assistant answered, caller left
Length
6s
From the caller
0
- Taken 2026-09-18 11:27
- Understood 0 turns from the caller
- Landed nothing sent yet
- Waiting on you nothing to do
How this call became something to do
What came in
- The call 6s, 1 messages
- Summary written by the voice platform
- Extracted fields 0 of 5
What it got
- What they want the caller never said
- Where the caller never said
- When they want it the caller never said
- Callback offered the caller never said
- Language spoken the caller never said
Where it went
- Email to you not sent
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-18 11:27 and ran 6 seconds. call record
- The assistant introduced itself and the caller hung up without speaking. transcript summary
Next: Nothing. The caller left without speaking.
The system prepares, you decide. Nothing here sends itself.
Calls / call-003 · Luxembourgish
Bathroom leak, wants somebody today
Length
74s
From the caller
4
- Taken 2026-09-18 10:02
- Understood 4 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 74s, 9 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want somebody to look at a bathroom leak
- Where Esch-sur-Alzette
- When they want it today if at all possible
- Callback offered yes
- Language spoken lb
Where it went
- Email to you sent 10:03
- Hold on your calendar today 11:00
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 10:02 and ran 74 seconds. call record
- The caller has water coming through a bathroom ceiling and asked whether anyone could come out today. The assistant said it could not promise a time and offered to have somebody ring straight back. transcript summary
- What they want: somebody to look at a bathroom leak extracted from the call
- Where: Esch-sur-Alzette extracted from the call
- When they want it: today if at all possible extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: lb extracted from the call
- A hold was placed at today 11:00. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for today if at all possible. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-002 · French
Boiler stopped overnight, callback asked for
Length
96s
From the caller
5
- Taken 2026-09-18 09:12
- Understood 5 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 96s, 11 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want a visit for a boiler that has stopped
- Where Strassen
- When they want it this morning
- Callback offered yes
- Language spoken fr
Where it went
- Email to you sent 09:13
- Hold on your calendar today 09:30
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 09:12 and ran 96 seconds. call record
- The caller woke to a boiler that had stopped during the night and no hot water. The assistant confirmed the address was inside the service area, explained that the earliest visit is arranged by a person, and offered a callback. The caller accepted and asked for the morning. transcript summary
- What they want: a visit for a boiler that has stopped extracted from the call
- Where: Strassen extracted from the call
- When they want it: this morning extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: fr extracted from the call
- A hold was placed at today 09:30. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for this morning. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-001 · English
Asked what a service costs
Length
48s
From the caller
3
- Taken 2026-09-17 15:55
- Understood 3 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 48s, 7 messages
- Summary written by the voice platform
- Extracted fields 3 of 5
What it got
- What they want the price of an annual service
- Where the caller never said
- When they want it the caller never said
- Callback offered no
- Language spoken en
Where it went
- Email to you sent 15:56
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-17 15:55 and ran 48 seconds. call record
- The caller asked what an annual service costs. The assistant said it does not quote prices and offered to pass the question to somebody who can. The caller did not leave a number. transcript summary
- What they want: the price of an annual service extracted from the call
- Callback offered: no extracted from the call
- Language spoken: en extracted from the call
Next: Ring them back. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Klimabonus · Demo Installer Sarl
Today
Outstanding
€43,762.55
Deadlines this week
2
Deadline Radar
- 22 July 2026 DEMO-2026-003 Payment was due · 94 days outstanding €11,108.00
- 1 September 2026 DEMO-2026-004 Payment due €4,268.88
- 3 September 2026 DEMO-2026-001 Decision deadline · silence to 4 September 2026 counts as granted €10,450.17
- 15 September 2026 DEMO-2026-002 Payment due €6,113.25
4 clocks are running in the next 15 days, 1 of them is already past.
Needs a person
- DEMO-2026-003 · payment reminder drafted for the administration in your name, 94 days outstanding, and nothing leaves the workspace until you send it Approve for KB-DEMO-003
- DEMO-2026-002 · fix before filing A mandatory attachment is missing from the prefinancing file. Fix for KB-DEMO-002
- DEMO-2026-007 · fix before filing A mandatory item is missing from the final invoice. Fix for KB-DEMO-007
The system prepares, you decide. Nothing here sends itself.
Cash Coming Back
- Refused, out of pocket €5,354.25
- Not filed yet €6,468.00
- Reimbursed, nothing left out €0.00
The bars are the €31,940.30 still expected back, out of €43,762.55 outstanding. The rest of the book is named under them.
Refusal Risk
- high DEMO-2026-007 A mandatory item is missing from the final invoice. Fix for KB-DEMO-007
- high DEMO-2026-009 An insulant is either mineral or ecological. The two bonuses of Article 3(7) points 1 and 2 do not stack. Fix for KB-DEMO-009
- low DEMO-2026-008 nothing blocking in the checks the engine ran Trace for KB-DEMO-008
- low DEMO-2026-010 nothing blocking in the checks the engine ran Trace for KB-DEMO-010
- low DEMO-2026-011 nothing blocking in the checks the engine ran Trace for KB-DEMO-011
- low DEMO-2026-012 nothing blocking in the checks the engine ran Trace for KB-DEMO-012
Refusals are binary: an incomplete dossier is refused rather than queried. 6 dossiers are still on the desk, 2 of them carry a blocking finding.
Rules Watch
- Sources this pack was read from 6 law texts and 11 guichet pages and PDFs, read on 25 September 2026
- 122 days 1 January 2027 Prefinancing procedure, invoices established from 1 January 2027
- 302 days 30 June 2027 Elevated rates, accord de principe requested between 1 January 2026 and 30 June 2027
These are the sources this pack was built from. Nothing here polls them: a new reading is a new pack, and a new pack is a change you approve before it prices anything.
Client Updates
- To the client on DEMO-2026-002 Your Klimabonus aid has been granted. The payment is due by 15 September 2026, and we will tell you when it arrives. Open the draft KB-DEMO-002
- To the client on DEMO-2026-004 No decision came within the deadline, so your aid counts as granted. The payment is due by 1 September 2026. Open the draft KB-DEMO-004
Drafted from the dossier state, in your name and your branding. Nothing here leaves the workspace until you send it.
From Reception
10
Conversations
8
Leads
6
Calendar opened
2
Booked
Does the prefinancing advance cover the battery as well as the panels? 3x
Open chat intelligenceKlimabonus · Demo Installer Sarl
Dossier board
Outstanding
€43,762.55
Block · warn
5 · 2
Intake 2
Files will land here to be read, summarised and routed to their dossier
facture-scan-004.pdf
queued, next to read
photos-chantier.zip
queued
What has arrived, in the order it is read.
Recognition 1
facture-finale-004.pdf 6/8
final invoice, reading the line-item breakdown
Each file is recognised, read and routed to its dossier.
Assembly 6
DEMO-2026-007 007
Photovoltaic · Differdange
blocked on prefin.invoice_fields
5 of 5
DEMO-2026-008 008
Insulation and Ventilation · Bettembourg
2 rules await sign-off
DEMO-2026-009 009
Energy advice · Mersch
blocked on insulation.bonus.recycled_mineral
DEMO-2026-010 010
Heat pump and Solar thermal · Esch-sur-Alzette
5 rules await sign-off
DEMO-2026-011 011
Wood heating and Energy management · Diekirch
3 rules await sign-off
DEMO-2026-012 012
District heating · Ettelbruck
1 rule awaits sign-off
What the pack is still waiting on, dossier by dossier.
Human review 1
Approval
DEMO-2026-003 003
Photovoltaic and Storage
reminder drafted, waiting for your approval
5 of 5
Payment overdue 1 approval waiting View trace for KB-DEMO-003
Nothing leaves this column without a sign-off.
Ready · filed 6
DEMO-2026-001 001
Photovoltaic and Storage · Mersch
decision deadline 3 September 2026
5 of 5
Filed, decision pending View trace for KB-DEMO-001
DEMO-2026-002 002
Photovoltaic · Bettembourg
payment due 15 September 2026
4 of 5
Granted, awaiting payment View trace for KB-DEMO-002
DEMO-2026-003 003
Photovoltaic and Storage
payment was due 22 July 2026
5 of 5
Payment overdue View trace for KB-DEMO-003
DEMO-2026-004 004
Photovoltaic · Diekirch
payment due 1 September 2026
5 of 5
Deemed granted View trace for KB-DEMO-004
DEMO-2026-005 005
Photovoltaic and Storage · Esch-sur-Alzette
reimbursed on 6 July 2026
5 of 5
Reimbursed View trace for KB-DEMO-005
DEMO-2026-006 006
Photovoltaic · Ettelbruck
decision on 15 July 2026
5 of 5
Refused View trace for KB-DEMO-006
Filed by you in MyGuichet, with the decision clock the ledger is running.
Klimabonus · Demo Installer Sarl
Dossiers
Outstanding
€43,762.55
Block · warn
5 · 2
Advanced
€52,696.11
deducted on the invoices
Reimbursed
€8,933.56
paid back so far
Dossiers
12
5 on the ordinary route
Register
Listed
matched: Demo Installer S.à r.l.
Every Dossier
| Dossier | Route | Families | Status | Exposure | Alerts | Paperwork |
|---|---|---|---|---|---|---|
| KB-DEMO-001 DEMO-2026-001 | Prefinancing | Photovoltaic, Storage | Filed, decision pending | €10,450.17 | 5 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-002 DEMO-2026-002 | Prefinancing | Photovoltaic | Granted, awaiting payment | €6,113.25 | 1 block 3 notes | Not ready to file missing documents, rules awaiting sign-off |
| KB-DEMO-003 DEMO-2026-003 | Prefinancing | Photovoltaic, Storage | Payment overdue | €11,108.00 | 1 block 2 checks 4 notes | Not ready to file missing documents, rules awaiting sign-off |
| KB-DEMO-004 DEMO-2026-004 | Prefinancing | Photovoltaic | Deemed granted | €4,268.88 | 4 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-005 DEMO-2026-005 | Prefinancing | Photovoltaic, Storage | Reimbursed | €0.00 | 4 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-006 DEMO-2026-006 | Prefinancing | Photovoltaic | Refused | €5,354.25 | 3 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-007 DEMO-2026-007 | Prefinancing | Photovoltaic | Not filed | €6,468.00 | 2 blocks 3 notes | Not ready to file missing documents, rules awaiting sign-off |
| KB-DEMO-008 DEMO-2026-008 | Ordinary route | Insulation, Ventilation | Ordinary route | nothing advanced | 2 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-009 DEMO-2026-009 | Ordinary route | Energy advice | Ordinary route | nothing advanced | 1 block 1 note | Not ready to file missing documents, rules awaiting sign-off |
| KB-DEMO-010 DEMO-2026-010 | Ordinary route | Heat pump, Solar thermal | Ordinary route | nothing advanced | 2 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-011 DEMO-2026-011 | Ordinary route | Wood heating, Energy management | Ordinary route | nothing advanced | 2 notes | Not ready to file rules awaiting sign-off |
| KB-DEMO-012 DEMO-2026-012 | Ordinary route | District heating | Ordinary route | nothing advanced | 1 note | Not ready to file rules awaiting sign-off |
Quotes · Q-2026-114 · Prefinancing · sample quote
Résidence Becker · Bettembourg
Devis TTC
€29,440.00
Total aid
No amount, pending verification
Job Facts
- Rue de la Gare 12, Bettembourg default assumption for this commune, checked before the end-of-works declaration Creos Luxembourg
- Single-family home · permit 15 June 1998 28 years old at the accord request of 20 August 2026
- Route the deposit ceiling and the invoice mention follow from it Prefinancing
Measures
- Photovoltaic 9.9 kWp on the roof, feed-in renounced €21,540.00 VAT pending verification
- Battery storage 9.0 kWh, wired to the same installation €7,900.00 VAT pending verification
- Air-air heat pump Air-air heat pumps are not among the installations eligible under Article 6 and carry no aid.
Devis total €29,440.00
Funding, Computed as the Measures Move
- Aid amount for a photovoltaic installation pv.amount No amount, pending verification
- Aid amount for a storage installation storage.amount No amount, pending verification
- Total aid No amount, pending verification
Checks on this quote
- Deposit to invoice on signature, at the ceiling this rule sets prefin.deposit_30_devis No amount, pending verification
- The final invoice carries the mention and the VAT split Mention pending verification
- This rule is waiting on human verification and may not be quoted to a customer.
- Sources disagree on when photovoltaic and storage aid opens. The amount is not quotable until a human settles it.
The aid, the deposit and the VAT rates come from the engine or from the rules pack, and none of them reaches a client before a person has signed off the rules behind it.
Draft · dictated to the assistant · nothing filed
A dossier taking shape
Facts on file
0
Still needed
0
No Draft Open
What the Conversation Has Established
The work
What the Site Assessment Established
The Roof, per the National Solar Cadastre
Check a roof
What the Engine Makes of It
What This Is, and What It Is Not
Klimabonus · Demo Installer Sarl
Treasury
Outstanding
€43,762.55
Advanced
€52,696.11
Reimbursed
€8,933.56
Ordinary route
5
Outstanding is what is still out on the prefinancing route, advanced is what was deducted on the invoices, and reimbursed is what has been paid back so far. The dossiers on the ordinary route advanced nothing, so they have nothing at risk.
Exposure by Status
- Not filed 1 dossier €6,468.00
- Filed, decision pending 1 dossier €10,450.17
- Granted, awaiting payment 1 dossier €6,113.25
- Deemed granted 1 dossier €4,268.88
- Reimbursed 1 dossier €0.00
- Payment overdue 1 dossier €11,108.00
- Refused 1 dossier €5,354.25
Dossiers on the Prefinancing Route
| Dossier | Families | Advanced | Reimbursed | Exposure | Days out | Status | Flags |
|---|---|---|---|---|---|---|---|
| KB-DEMO-003 DEMO-2026-003 | Photovoltaic, Storage | €11,108.00 | €0.00 | €11,108.00 | 94 | Payment overdue | none |
| KB-DEMO-001 DEMO-2026-001 | Photovoltaic, Storage | €10,450.17 | €0.00 | €10,450.17 | 31 | Filed, decision pending | none |
| KB-DEMO-007 DEMO-2026-007 | Photovoltaic | €6,468.00 | €0.00 | €6,468.00 | 21 | Not filed | none |
| KB-DEMO-002 DEMO-2026-002 | Photovoltaic | €6,113.25 | €0.00 | €6,113.25 | 70 | Granted, awaiting payment | none |
| KB-DEMO-006 DEMO-2026-006 | Photovoltaic | €5,354.25 | €0.00 | €5,354.25 | 77 | Refused | Refused, still out of pocket |
| KB-DEMO-004 DEMO-2026-004 | Photovoltaic | €4,268.88 | €0.00 | €4,268.88 | 56 | Deemed granted | No decision within the deadline |
| KB-DEMO-005 DEMO-2026-005 | Photovoltaic, Storage | €8,933.56 | €8,933.56 | €0.00 | 56 | Reimbursed | none |
Reception and Chat / Calls
Calls
Calls
6
Want a person
5
Missed
1
Every call
- A caller rang The call failed. Nobody got an answer, and nothing else would have noticed. Open the dossier for A caller rang
- Heat pump quote for a semi-detached house a quote for a heat pump Open the dossier for Heat pump quote for a semi-detached house
- Assistant answered, caller left The assistant answered and the caller left without speaking. Open the dossier for Assistant answered, caller left
- Bathroom leak, wants somebody today somebody to look at a bathroom leak Open the dossier for Bathroom leak, wants somebody today
- Boiler stopped overnight, callback asked for a visit for a boiler that has stopped Open the dossier for Boiler stopped overnight, callback asked for
- Asked what a service costs the price of an annual service Open the dossier for Asked what a service costs
The system prepares, you decide. Nothing here sends itself.
Reception · Demo Installer Sarl
Chat Intelligence
Conversations
10
Leads
8 · 4 hot
The Week
10
Conversations
8
Leads
6
Calendar opened
2
Booked
Leads This Week
- Hot · Jeff S. If we sign this week, when would the panels actually go on the roof? 8 messages · asked pricing · opened the calendar 31 Aug
- Hot · Monique G. Is Wednesday morning still free for the survey in Ettelbruck? 4 messages · opened the calendar · booked 31 Aug
- Hot · Laurent P. Can we sign the devis on Thursday and keep the deposit at thirty percent? 9 messages · asked pricing · opened the calendar · booked 27 Aug
- Hot · Marc T. What would the Klimabonus cover on a nine kilowatt roof with a battery? 7 messages · asked pricing · opened the calendar 25 Aug
- Warm · Sophie B. Could someone look at the roof in Bettembourg before we decide? 4 messages · opened the calendar 28 Aug
- Warm · Anne K. How much of the invoice do we pay up front if you prefinance the aid? 6 messages · asked pricing 26 Aug
- Cool · Nathalie R. Do you file the Klimabonus paperwork for us, or do we do that ourselves? 3 messages 30 Aug
- Cool · Tom W. Is the ventilation work part of the same Klimabonus file as the insulation? 5 messages 28 Aug
What the Chat Could Not Answer
- 3x Does the prefinancing advance cover the battery as well as the panels?
- 2x Can we still claim the heat pump aid if the old oil boiler stays as a backup?
- 1x Can the aid be paid straight to you instead of to us?
- 1x How long does the commune take to confirm the Klimabonus file?
A gap is a question the chat could not answer from what it knows.
Seven Days
Quote Follow-Up · Demo Installer Sarl
Leak Map
Still reachable
€328,900.00
Never chased, still reachable
€328,900.00
100 quotes, never chased and still inside the window.
Reachable means the quote went out between 3 and 120 days ago, carries a usable email, is priced, and its customer has not said no to marketing.
Where the Book Stands
- In the book 170 €590,270.00 100.0%
- Never chased 108 €358,130.00 60.7%
- Chased once 62 €232,140.00 39.3%
- Chased twice or more 0 €0.00 0.0%
- Won 17 €71,770.00 12.2%
- Closed lost 3 €5,970.00 1.0%
- Status not recognised 0 €0.00 0.0%
Every row is measured against the value of the whole book. The rows overlap on purpose: a won quote was chased once too.
The Leak
€358,130.00
108 quotes, never chased
€328,900.00
100 quotes, inside the window
Every quote in the book carries a usable email address.
How Fast the Book Answers
8 days
Median, quote to last contact
14 days
Slowest tenth waited
Every quote in the book carries a contact date, so every quote is measured.
Where the money is, by job
| Job | Quotes | Value | Never chased | Leaked value | Leaked share |
|---|---|---|---|---|---|
| Heat pump installation | 19 | €247,480.00 | 9 | €119,170.00 | 48.2% |
| Boiler replacement | 19 | €121,190.00 | 18 | €112,910.00 | 93.2% |
| Air conditioning installation | 25 | €103,870.00 | 12 | €48,100.00 | 46.3% |
| Ventilation system | 13 | €39,250.00 | 9 | €27,370.00 | 69.7% |
| Water heater replacement | 9 | €18,900.00 | 8 | €16,720.00 | 88.5% |
| Radiator replacement | 12 | €20,720.00 | 6 | €10,360.00 | 50.0% |
| Boiler repair | 24 | €17,100.00 | 14 | €10,130.00 | 59.2% |
| Smart thermostat installation | 17 | €12,150.00 | 9 | €6,240.00 | 51.4% |
| Air conditioning service | 23 | €6,470.00 | 16 | €4,620.00 | 71.4% |
| Heating maintenance contract | 9 | €3,140.00 | 7 | €2,510.00 | 79.9% |
Where the money is, by enquiry
| Enquiry | Quotes | Value | Never chased | Leaked value | Leaked share |
|---|---|---|---|---|---|
| phone call | 65 | €235,650.00 | 43 | €157,530.00 | 66.8% |
| website form | 68 | €250,960.00 | 43 | €147,800.00 | 58.9% |
| 37 | €103,660.00 | 22 | €52,800.00 | 50.9% |
Visibility · Verdalux
Get Found
Visibility score
14 / 100
Last run
18 August 2026
Visibility Score
14 / 100
Named first
8%
Named at all
24%
Weakest language
11%
One run recorded so far, so there is no month-over-month line yet.
Who the Assistants Name
- Voltmax Energy Solutions 21 6
- Weber & Fils 20 8
- ENR LUX 18 2
- Renov.lu 17 4
- Bauer Energie 16 11
- Cool Concept 16 2
- Verdalux 16 4
- BKI 13 2
- Solartech 11 5
- SCAY Énergie 10 2
- Weyland 9 1
- Energies Van Kasteren 6 1
Mentions counts every time a name appears in a collected answer. Named first counts the answers that reached for that name before any other.
Language Gaps
- German 18 answers collected · strongest rival Voltmax Energy Solutions 44% 22%
- English 18 answers collected · strongest rival Voltmax Energy Solutions 44% 39%
- French 18 answers collected · strongest rival ENR LUX 61% 11%
The share of that language's answers naming this business at all, beside the rival named most often in the same answers.
Where the Map Shows Them
climatisation · centred on the sample town · 15 km out
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- rank 2 at this point
- not listed at this point
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- 1-3
- 4-10
- 11-20
- 21+
- not listed
installateur pompe à chaleur · centred on the sample town · 15 km out
- not listed at this point
- not listed at this point
- not listed at this point
- not listed at this point
- not listed at this point
- rank 51 at this point
- rank 28 at this point
- rank 21 at this point
- rank 9 at this point
- not listed at this point
- rank 33 at this point
- rank 27 at this point
- rank 1 at this point
- rank 11 at this point
- not listed at this point
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- rank 25 at this point
- rank 18 at this point
- rank 10 at this point
- not listed at this point
- not listed at this point
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- not listed at this point
- not listed at this point
- 1-3
- 4-10
- 11-20
- 21+
- not listed
Each cell is one Google Maps search run from that point on the ground, and the number in it is where this business came in the results there.
What the Assistants Say
-
selecting the right installer, including experience, reputation, and certifications on their English-language site. Verdalux – advertises itself as an Air-to-Water Heat Pump installer in Luxembourg, also with English content. Voltmax Ener
-
ontractor in energy solutions, and it has a Trustpilot page where customers have rated it 4 stars based on reviews. Verdalux – Offers detailed English-language guidance, noting that a proper heat pump project depends on system sizing, househo
-
lative with Klimabonus and Enoprimes. 6. Specialized private consultants/companies Firms such as Voltmax, Renov.lu, Verdalux, Tevaxia, and Zeas also offer end-to-end assistance — from technical sizing to filling out subsidy applications. For ex
Verbatim from the answers collected in this run.
Questions, Won and Lost
- fr Quelle entreprise installe des pompes a chaleur a Luxembourg et aide avec le Klimabonus ? Weber & Fils
- en Which heat pump installer in Luxembourg is reliable and speaks English? Verdalux
- de Wer installiert zuverlaessig Photovoltaikanlagen in Luxemburg? Bauer Energie
- fr Qui installe des panneaux photovoltaiques de confiance au Luxembourg ? Bauer Energie
- en Who can help with solar panel installation and subsidy paperwork in Luxembourg? Bauer Energie
- de Welche Firma installiert Waermepumpen in Luxemburg und hilft beim Klimabonus? Renov.lu
The name each answer reached for first, question by question.
Proposed off This Run
- Google Business Profile rewritten in French the French gap: rivals win the French Klimabonus question while Verdalux goes unnamed Proposed 25 August 2026
- Klimabonus guide published in French and German the subsidy questions, where assistants reach for a name to recommend Proposed 25 August 2026
- Directory listings checked and corrected on Editus the cited sources: editus.lu appears in 10 of 54 stored answers Proposed 25 August 2026
- Klimabonus prefinancing claim verified with the client accuracy: ChatGPT asserts in French that Verdalux is admitted to the official Klimabonus prefinancing mechanism Proposed 25 August 2026
Each line is work put to the client on the date beside it, and it reads as whatever its own record says it is.
Workspace · Demo Installer Sarl
Integrations
Grid operators
5
Routings confirmed
0 of 12
Where this book reads from, where it writes to, and where it stops.
Google Workspace
- Google Drive Connected Each dossier gets a folder, and the attachments the checklist asks for land in it.
- Google Sheets Connected The ledger is written to one sheet, a row per dossier, refreshed with the book.
Website Chat
- Connected Feeds the chat intelligence screen.
Where the Book Goes Out
- Invoicing, by CSV The ledger exports as a CSV, one row per dossier, in the columns the treasury report carries: the dates, what was advanced, what came back, the exposure, the status and the flags. Nothing is written into an accounting system from here.
- The dossier pack Each dossier writes out as a folder: the checklist, the field sheet, the five numbered attachments, the routing record and the evidence record. That folder is what the filing is done from.
Grid Operator Routing
The end-of-works declarations go to the grid operator for each commune, and this is where they go.
- Creos Luxembourg through Smarty PRO app 4 dossiers
- Hoffmann Frères 2 dossiers
- Sudstroum 2 dossiers
- Ville d'Ettelbruck 2 dossiers
- Ville de Diekirch 2 dossiers
- 3 dossiers The grid operator is a default assumption. Check the commune before sending the end-of-works declaration.
- 1 dossier The commune is not in the routing table.
- 0 of 12 Routings a person has confirmed. The rest are the routing table's reading, and the dossier screen names the one it used.
MyGuichet
This folder prepares the filing. Submission happens in your own MyGuichet workspace.
The folder, the checklist and the dates are prepared here so that the filing is a short job in there. Nothing in this workspace signs, sends or logs in on anyone's behalf.
What else this workspace connects to
Your CRM
A connector is written for each of these. It is switched on during setup with your own key, and tested against your account at that point.
HubSpot Salesforce Microsoft Dynamics 365 Odoo Teamleader Pipedrive Zoho CRM Calendar and email
A call that needs a time is booked in your Google Calendar, inside your rules, where the line is set up with it, and an email tells you what was said. Otherwise that email carries the request to you.
Google Calendar Gmail Booking
Customers book on the system you already use, through your own booking page. We keep the page yours and record that they arrived on it.
Doctena Salonkee Calendly
Calendly Channels
Phone and website chat are answered today. WhatsApp and social messages are rolling out.
Phone WhatsApp Instagram
WhatsApp Instagram Dossiers / KB-DEMO-001 · Photovoltaic and Storage · Prefinancing · Hoffmann Frères
DEMO-2026-001 · Mersch
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 5 June 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 13 August 2026
- Decision decision due 3 September 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 31 July 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 5 June 2026
End-of-works notice on file
in the folder · 3 August 2026
Order confirmed recorded
recorded · 8 June 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€6,682.50 of €26,730.00 · ceiling 30%
Aid amount quotable note
2 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Decision deadline near note
prefin.decision_clock
Filing pack
5 of 5 attachments · 4 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-002 · Photovoltaic · Prefinancing · Creos Luxembourg
DEMO-2026-002 · Bettembourg
Aid · as shipped
No amount, pending verification
Documents
4 / 5
- Received 28 April 2026
- Aid lines 1 aid line on file
- Assembly 4 of 5 attachments
- Human review signed off before filing
- Hand-off filed 3 August 2026
- Decision granted 25 August 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 22 June 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 28 April 2026
End-of-works notice missing
not in the folder yet
Order confirmed recorded
recorded · 4 May 2026
Filing pack complete open
4 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€3,708.00 of €12,360.00 · ceiling 30%
Aid amount quotable note
1 rule awaits sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
4 of 5 attachments · 3 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-003 · Photovoltaic and Storage · Prefinancing · Creos Luxembourg
DEMO-2026-003
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 2 April 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 10 June 2026
- Decision payment was due 22 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 29 May 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 2 April 2026
End-of-works notice on file
in the folder · 1 June 2026
Order confirmed recorded
recorded · 6 April 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling open
€12,000.00 of €30,000.00 · ceiling 30%
Aid amount quotable note
2 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Payment past its deadline open
prefin.payment_clock
Filing pack
5 of 5 attachments · 3 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-004 · Photovoltaic · Prefinancing · Ville de Diekirch
DEMO-2026-004 · Diekirch
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 7 May 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 20 July 2026
- Decision deemed granted 11 August 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 6 July 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 7 May 2026
End-of-works notice on file
in the folder · 8 July 2026
Order confirmed recorded
recorded · 11 May 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€2,145.00 of €8,580.00 · ceiling 30%
Aid amount quotable note
1 rule awaits sign-off
Installer in the register passed
Listed · checked 31 August 2026
Granted by the clock note
prefin.decision_clock
Filing pack
5 of 5 attachments · 4 of 6 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-005 · Photovoltaic and Storage · Prefinancing · Sudstroum
DEMO-2026-005 · Esch-sur-Alzette
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 12 March 2026
- Aid lines 2 aid lines on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 1 June 2026
- Decision reimbursed 6 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 11 May 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 12 March 2026
End-of-works notice on file
in the folder · 13 May 2026
Order confirmed recorded
recorded · 16 March 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€4,950.00 of €19,800.00 · ceiling 30%
Aid amount quotable note
2 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 4 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-006 · Photovoltaic · Prefinancing · Ville d'Ettelbruck
DEMO-2026-006 · Ettelbruck
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 16 April 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review signed off before filing
- Hand-off filed 24 June 2026
- Decision refused 15 July 2026
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 15 June 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 16 April 2026
End-of-works notice on file
in the folder · 17 June 2026
Order confirmed recorded
recorded · 20 April 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions passed
nothing missing on the invoice
Deposit within the ceiling passed
€2,805.00 of €11,220.00 · ceiling 30%
Aid amount quotable note
1 rule awaits sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 4 of 5 checks green
filed by you in MyGuichet
Dossiers / KB-DEMO-007 · Photovoltaic · Prefinancing · Creos Luxembourg
DEMO-2026-007 · Differdange
Aid · as shipped
No amount, pending verification
Documents
5 / 5
- Received 25 June 2026
- Aid lines 1 aid line on file
- Assembly 5 of 5 attachments
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision after filing
Documents
Checks
Output
MyGuichet form on file
in the filing folder
Final invoice on file
in the folder · 10 August 2026
Accord client on file
in the filing folder
Signed devis on file
in the folder · 25 June 2026
End-of-works notice on file
in the folder · 12 August 2026
Order confirmed recorded
recorded · 29 June 2026
Filing pack complete passed
5 of 5 attachments
Invoice carries its mentions open
missing: explicit mention
Deposit within the ceiling passed
€3,450.00 of €13,800.00 · ceiling 30%
Aid amount quotable note
1 rule awaits sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
5 of 5 attachments · 3 of 5 checks green
waits for the pack
Dossiers / KB-DEMO-008 · Insulation and Ventilation · Ordinary route · Creos Luxembourg
DEMO-2026-008 · Bettembourg
Aid · as shipped
No amount, pending verification
Route
Ordinary route
- Received 10 February 2026
- Aid lines 2 aid lines on file
- Assembly 2 rules await sign-off
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 10 February 2026
Order confirmed recorded
recorded · 16 March 2026
Works started recorded
recorded · 6 April 2026
Invoiced recorded
recorded · 30 June 2026
Aid amount quotable note
2 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
1 of 2 checks green
waits for the pack
Dossiers / KB-DEMO-009 · Energy advice · Ordinary route · Hoffmann Frères
DEMO-2026-009 · Mersch
Aid · as shipped
No amount, pending verification
Route
Ordinary route
- Received 4 May 2026
- Aid lines 2 aid lines on file
- Assembly blocked on insulation.bonus.recycled_mineral
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 4 May 2026
Order confirmed recorded
recorded · 25 May 2026
Works started recorded
recorded · 1 June 2026
Invoiced recorded
recorded · 15 July 2026
Energy advice invoiced recorded
recorded · 20 May 2026
Aid amount quotable note
2 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
One insulation bonus, not two open
insulation.bonus.recycled_mineral
Filing pack
1 of 3 checks green
waits for the pack
Dossiers / KB-DEMO-010 · Heat pump and Solar thermal · Ordinary route · Sudstroum
DEMO-2026-010 · Esch-sur-Alzette
Aid · as shipped
No amount, pending verification
Route
Ordinary route
- Received 2 March 2026
- Aid lines 5 aid lines on file
- Assembly 5 rules await sign-off
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Accord de principe requested recorded
recorded · 2 March 2026
Order confirmed recorded
recorded · 1 April 2026
Works started recorded
recorded · 20 April 2026
Invoiced recorded
recorded · 14 August 2026
Aid amount quotable note
5 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
1 of 2 checks green
waits for the pack
Dossiers / KB-DEMO-011 · Wood heating and Energy management · Ordinary route · Ville de Diekirch
DEMO-2026-011 · Diekirch
Aid · as shipped
No amount, pending verification
Route
Ordinary route
- Received 6 July 2026
- Aid lines 3 aid lines on file
- Assembly 3 rules await sign-off
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Order confirmed recorded
recorded · 6 July 2026
Aid amount quotable note
3 rules await sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
1 of 2 checks green
waits for the pack
Dossiers / KB-DEMO-012 · District heating · Ordinary route · Ville d'Ettelbruck
DEMO-2026-012 · Ettelbruck
Aid · as shipped
No amount, pending verification
Route
Ordinary route
- Received 18 May 2026
- Aid lines 1 aid line on file
- Assembly 1 rule awaits sign-off
- Human review a person signs off
- Hand-off MyGuichet · you file
- Decision ordinary route
Documents
Checks
Output
Order confirmed recorded
recorded · 18 May 2026
Invoiced recorded
recorded · 20 August 2026
Aid amount quotable note
1 rule awaits sign-off
Installer in the register passed
Listed · checked 31 August 2026
Filing pack
1 of 2 checks green
waits for the pack
Calls / call-006 · French
A caller rang
Length
0s
From the caller
0
- Taken 2026-09-18 16:41
- Understood no analysis: the call ended before anyone spoke
- Landed nothing sent yet
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 0s, 0 messages
- Summary none produced
- Extracted fields 0 of 5
What it got
- What they want the caller never said
- Where the caller never said
- When they want it the caller never said
- Callback offered the caller never said
- Language spoken the caller never said
Where it went
- Email to you not sent
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-18 16:41 and ran 0 seconds. call record
- It failed before anyone spoke, so the voice platform produced no analysis for it. call record
Next: Ring this caller back. They got nothing, and they do not know that yet.
The system prepares, you decide. Nothing here sends itself.
Calls / call-005 · German
Heat pump quote for a semi-detached house
Length
112s
From the caller
6
- Taken 2026-09-18 14:08
- Understood 6 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 112s, 13 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want a quote for a heat pump
- Where Bettembourg
- When they want it a morning next week
- Callback offered yes
- Language spoken de
Where it went
- Email to you sent 16:42
- Hold on your calendar Monday 09:00
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 14:08 and ran 112 seconds. call record
- The caller is replacing an oil boiler in a semi-detached house and asked what a heat pump would cost. The assistant explained that a site visit decides the size and offered to arrange one. The caller asked for the visit to be in the morning and agreed to a callback. transcript summary
- What they want: a quote for a heat pump extracted from the call
- Where: Bettembourg extracted from the call
- When they want it: a morning next week extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: de extracted from the call
- A hold was placed at Monday 09:00. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for a morning next week. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-004 · English
Assistant answered, caller left
Length
6s
From the caller
0
- Taken 2026-09-18 11:27
- Understood 0 turns from the caller
- Landed nothing sent yet
- Waiting on you nothing to do
How this call became something to do
What came in
- The call 6s, 1 messages
- Summary written by the voice platform
- Extracted fields 0 of 5
What it got
- What they want the caller never said
- Where the caller never said
- When they want it the caller never said
- Callback offered the caller never said
- Language spoken the caller never said
Where it went
- Email to you not sent
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-18 11:27 and ran 6 seconds. call record
- The assistant introduced itself and the caller hung up without speaking. transcript summary
Next: Nothing. The caller left without speaking.
The system prepares, you decide. Nothing here sends itself.
Calls / call-003 · Luxembourgish
Bathroom leak, wants somebody today
Length
74s
From the caller
4
- Taken 2026-09-18 10:02
- Understood 4 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 74s, 9 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want somebody to look at a bathroom leak
- Where Esch-sur-Alzette
- When they want it today if at all possible
- Callback offered yes
- Language spoken lb
Where it went
- Email to you sent 10:03
- Hold on your calendar today 11:00
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 10:02 and ran 74 seconds. call record
- The caller has water coming through a bathroom ceiling and asked whether anyone could come out today. The assistant said it could not promise a time and offered to have somebody ring straight back. transcript summary
- What they want: somebody to look at a bathroom leak extracted from the call
- Where: Esch-sur-Alzette extracted from the call
- When they want it: today if at all possible extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: lb extracted from the call
- A hold was placed at today 11:00. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for today if at all possible. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-002 · French
Boiler stopped overnight, callback asked for
Length
96s
From the caller
5
- Taken 2026-09-18 09:12
- Understood 5 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 96s, 11 messages
- Summary written by the voice platform
- Extracted fields 5 of 5
What it got
- What they want a visit for a boiler that has stopped
- Where Strassen
- When they want it this morning
- Callback offered yes
- Language spoken fr
Where it went
- Email to you sent 09:13
- Hold on your calendar today 09:30
- Contact in your CRM HubSpot contact created
What is on the record
- The call arrived at 2026-09-18 09:12 and ran 96 seconds. call record
- The caller woke to a boiler that had stopped during the night and no hot water. The assistant confirmed the address was inside the service area, explained that the earliest visit is arranged by a person, and offered a callback. The caller accepted and asked for the morning. transcript summary
- What they want: a visit for a boiler that has stopped extracted from the call
- Where: Strassen extracted from the call
- When they want it: this morning extracted from the call
- Callback offered: yes extracted from the call
- Language spoken: fr extracted from the call
- A hold was placed at today 09:30. Nothing was agreed with the caller. your calendar
Next: Ring them back, they asked for this morning. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.
Calls / call-001 · English
Asked what a service costs
Length
48s
From the caller
3
- Taken 2026-09-17 15:55
- Understood 3 turns from the caller
- Landed email sent, hold placed
- Waiting on you a person decides what happens next
How this call became something to do
What came in
- The call 48s, 7 messages
- Summary written by the voice platform
- Extracted fields 3 of 5
What it got
- What they want the price of an annual service
- Where the caller never said
- When they want it the caller never said
- Callback offered no
- Language spoken en
Where it went
- Email to you sent 15:56
- Hold on your calendar none placed
- Contact in your CRM no CRM connected
What is on the record
- The call arrived at 2026-09-17 15:55 and ran 48 seconds. call record
- The caller asked what an annual service costs. The assistant said it does not quote prices and offered to pass the question to somebody who can. The caller did not leave a number. transcript summary
- What they want: the price of an annual service extracted from the call
- Callback offered: no extracted from the call
- Language spoken: en extracted from the call
Next: Ring them back. The hold is yours to keep or move.
The system prepares, you decide. Nothing here sends itself.